Do more with
Zelle for Small Business
Fast, convenient, and secure way to send and receive money.
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Send and receive money with Zelle®
Zelle® is a convenient way for your small business to send and receive money.1 Use Zelle® to accept payments from your customers or pay an eligible vendor, supplier or employee.2
Why use Zelle®?
EASY
Your customers can pay you with Zelle® right from their banking app, allowing you to receive payments while on the go with no extra hardware or trip to the bank.
FAST
Enhance cash flow. No need to wait for a check to clear, payments are sent directly to your bank account, typically within minutes.2
SAFE
No need to provide your account information to send and receive payments2 with Zelle®.
1 To send or receive money with a small business, both parties must be enrolled with Zelle® directly through their financial institution’s online or mobile banking experience. Transactions between enrolled users typically occur in minutes.
2 Payment requests to persons not already enrolled with Zelle® must be sent to an email address.
Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
App Store® is a registered trademark of Apple Inc. Google Play is a trademark of Google LLC.
Messaging and data rates may apply when using our mobile app.
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Have more Questions?
No, Zelle® payments cannot be reversed.
You can only cancel a payment if the small business or consumer you sent money to hasn’t yet enrolled with Zelle®. To check whether the payment is still pending because the recipient hasn’t yet enrolled, you can go to your activity page, choose the payment you want to cancel, and then select “Cancel This Payment.” If you do not see this option available, please contact our customer support team at for assistance with canceling the pending payment.
If you send money to a small business or consumer that has already enrolled with Zelle®, the money is sent directly to their bank account and cannot be canceled. This is why it’s important to only send money to people you know and trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.
If you sent money to the wrong person, please immediately call our customer support team at to determine what options are available.
Neither ConnectOne Bank nor Zelle® offers purchase protection for payments made with Zelle® – for example, if you do not receive the item you paid for, or the item is not as described or as you expected. Only send money to people and small businesses you trust and always ensure you’ve used the correct email address or U.S. mobile number when sending money.
No, ConnectOne Bank does not charge any fees to use Zelle® with a small business account.
Your mobile carrier's messaging and data rates may apply.
Eligible small business accounts can send, receive, or request money with Zelle®. To get started, log into the ConnectOne Bank Mobile app or online banking. In the main menu, select "Transfer and Pay". Then "Send money with Zelle®". If you don’t see Zelle®, please call our customer support team at 844-266-2548.
Eligible small business accounts can send, receive, or request money with Zelle®. To get started, log into the ConnectOne Bank Mobile app or online banking. In the main menu, select "Transfer and Pay". Then "Send money with Zelle®".
Enter your email address or U.S. mobile number, receive a one-time verification code, enter it, accept the terms and conditions, and you’re ready to start sending and receiving money with Zelle®.
To send money with Zelle®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile number), add the amount you’d like to send and an optional note, review, then hit “Send.” In most cases, the money is available to your recipient in minutes.1
To receive money using Zelle® with a small business account, share your enrolled email address or U.S. mobile number with your customers and ask them to send you payment with Zelle® right from their banking app. No need to share any sensitive account details. After the consumer sends you payment with Zelle®, you will receive your money directly into your enrolled bank account.
To request money using Zelle® with a small business account, choose “Request,” enter the individual’s email address or U.S. mobile number, confirm the recipient is correct and tap “Request.” You’ll receive a payment notification once your customer has sent you money in response to your request.
Your funds can be eligible for multi-million-dollar FDIC insurance at IntraFi network banks beyond the standard $250,000 coverage - through ICS and CDARS.
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